Privacy Policy

Introduction

Welcome to https://desert-safari-package-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://desert-safari-package-dubai.terratrek.net.
Mobile applications and software developed by us.
Online services and products we offer.
Interactions between users and our support team via emails, phone calls, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

As an authorized user: When you sign up for our services or use our applications, we process your data to provide personalized functionality and access to relevant features.
Visiting our websites: We track user behavior on our sites using analytics tools to improve our services and tailor content to individual users.
Communication with us: If you choose to receive marketing emails, make inquiries, or contact our support team, we process your communication data to respond to your requests.

Personal Data Collection

We collect a range of personal information for various purposes:

Account Information: Details required to set up and maintain your user account, including usernames, passwords, and profile preferences.
Payment Information: Credit card details, billing addresses, and transaction records to facilitate secure payments.
Financial Information: We may collect bank account information for direct debits or credit arrangements.
Purchase Information: Data about the products and services you buy from us, including order history and preferences.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to deliver content and ads relevant to your device.
Location Data: Your geographical location data when you interact with our GPS-enabled services or consent to location sharing.
Feedback and Reviews: Comments, ratings, and reviews you provide to help us improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (e.g., name, profile picture, email address).
Product Information: Details about the products you view or purchase, including product preferences and customization choices.

We obtain this data through direct input by users, tracking technologies, and third-party providers who assist us in delivering services.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide analytics insights. We use cookies for several purposes:

Strictly Necessary: These ensure the basic functions of our website, such as allowing you to navigate through pages.
Preferences: Cookies save your preferences, like language settings or display options.
Analytics: They help us understand user behavior and improve website performance.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes cease, we securely delete or anonymize your information in accordance with applicable laws. The specific retention periods vary depending on the type of data and the legal requirements in our jurisdiction.

Security Measures

To protect your personal data, we implement robust security measures:

Encrypted Communication: We use encryption protocols to safeguard data transmitted over networks.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at [email protected], and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding personal data, including:

Access: Request access to the personal information we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure: Demand the deletion of your data in certain circumstances (e.g., withdrawal of consent).
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for particular purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or make data-related inquiries, please contact our Privacy Team at [email protected].

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy regularly to stay informed about their data privacy.

Contact Information

For any questions, requests for information, or complaints regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Postal Address: [Provide the physical address of your privacy team]